Privacy notice

Last updated: 31 August 2026.

Brilliant Air Conditioning uses the personal information you provide through this website to respond to enquiries, prepare quotations, arrange work and communicate with you about the services you ask about.

Information we collect

When you use the enquiry form, we may collect your name, email address, telephone number, postcode or area, the service you are interested in and any information you include in your message.

How we use it

We use this information to deal with your enquiry and, where relevant, to take steps towards providing services to you. We do not sell your personal information.

How long we keep it

Enquiry information is kept only for as long as reasonably necessary for the enquiry, any resulting customer relationship, and applicable legal, accounting or record-keeping requirements.

Who receives it

Your enquiry is sent to our business email system. We may use service providers that host or operate our website and email. They process information only as needed to provide those services.

Your rights

UK data-protection law gives you rights over your personal information, including rights of access, correction and, in some circumstances, deletion or restriction. You can also object to certain uses of your information.

Contact

For privacy questions or requests, email [email protected].

If you are unhappy with how your information is handled, you also have the right to complain to the UK Information Commissioner's Office.